1. Introduction
Proc Doc ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our PDF protection service.
By using our Service, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
Personal Information
When you register for an account, we collect:
- Name and email address
- Password (encrypted)
- Company name (optional)
- Billing information for paid subscriptions
Document Information
When you use our Service, we process:
- PDF documents you upload for protection
- Document metadata (file name, size, upload date)
- Security settings you apply (watermarks, passwords, permissions)
- Share link configurations and recipient emails
Usage Data
We automatically collect:
- IP addresses and browser information
- Device type and operating system
- Access times and dates
- Document view analytics (who viewed, when, location)
- Feature usage statistics
3. How We Use Your Information
We use the collected information to:
- Provide and maintain our PDF protection services
- Process your documents according to your security settings
- Send email verifications for secure document access
- Generate analytics and reports for document tracking
- Process payments and manage subscriptions
- Send service-related notifications and updates
- Respond to customer support requests
- Detect and prevent fraud or abuse
- Improve our Service and develop new features
4. Data Storage and Security
We implement robust security measures to protect your information:
- All data is encrypted using 256-bit AES encryption
- SSL/TLS encryption for all data transmissions
- Documents are stored in secure, access-controlled servers
- Regular security audits and vulnerability assessments
- Strict employee access controls and confidentiality agreements
Your documents are stored for as long as your account is active. You can delete documents at any time through your dashboard.
5. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information. We may share your information only in these circumstances:
- With your consent: When you explicitly authorize sharing
- Service providers: With trusted third parties who assist in operating our Service (e.g., payment processors, email services)
- Legal requirements: When required by law or to respond to legal process
- Protection of rights: To protect our rights, property, or safety
- Business transfers: In connection with a merger, acquisition, or sale of assets
6. Your Rights and Choices
You have the right to:
- Access: Request a copy of your personal information
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and data
- Portability: Export your documents and data
- Opt-out: Unsubscribe from marketing communications
- Restriction: Limit how we use your information
To exercise these rights, please contact us at privacy@procdocu.com.
7. Cookies and Tracking
We use cookies and similar tracking technologies to:
- Maintain your session and authentication
- Remember your preferences and settings
- Analyze usage patterns and improve performance
- Provide security features
You can control cookies through your browser settings, but disabling them may limit functionality.
8. Third-Party Services
Our Service integrates with third-party services for specific functionality:
- Supabase: For authentication and database services
- Payment processors: For handling subscription payments
- Email services: For sending notifications and verifications
- Analytics tools: For service improvement (anonymized data only)
These services have their own privacy policies, and we encourage you to review them.
9. Data Retention
We retain your information for different periods depending on the type:
- Account information: As long as your account is active
- Documents: Until you delete them or close your account
- Analytics data: Up to 90 days for detailed logs, aggregated data may be kept longer
- Billing records: As required by tax and accounting regulations
10. Children's Privacy
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
12. California Privacy Rights
California residents have additional rights under the California Consumer Privacy Act (CCPA), including:
- The right to know what personal information we collect
- The right to delete personal information
- The right to opt-out of the sale of personal information (we do not sell personal information)
- The right to non-discrimination for exercising privacy rights
13. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. For significant changes, we will provide additional notice via email.
14. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Email: privacy@procdocu.com
Website: https://procdocu.com
Data Protection Officer: dpo@procdocu.com